The Helmet Problem: Lessons in Leading by Example
Photo by Macourt Media
I’ve heard the expression “don’t just talk the talk, but walk the walk” so many times, it doesn’t really sink in. Like other perceived platitudes, just hearing it doesn’t bring change; it needs to be demonstrated.
Beginning in childhood, we look to our parents and other authority figures for examples of how to be in the world—how to act, what to say and how to process information. This came home to me years ago when we told our kids they had to wear helmets when they were learning to ski, while – as they were quick to point out – we were not wearing them!
On the professional side, I worked hard, and although I was hitting revenue and profitability goals, I did not realize I was a mediocre manager until I had an outstanding manager myself. My new group president was not only excellent at her job, but was also inclusive, constantly tried and encouraged new ideas, improved on existing processes, treated everyone as if they were equally outstanding, and publicly acknowledged effort as well as achievement. In emulating her, I became a much better manager of my own staff, evidenced by their feedback and their own achievements and leadership development.
As leaders, setting an excellent example is not an option; it is the ONLY way you will see the behavior necessary to accelerate performance and achieve organizational transformation.
Do not assume everyone has read the employee handbook and will know exactly what is expected. Your employees are looking to you for direction and inspiration and will model your behavior. If you are consistently late for meetings, you are sending the message that not only is being on time not important, but that you do not value their time. If you commit to actions and then fail to follow through on your commitment, you are sending a powerful message: that follow-through is not valued.
Being the boss does not make you a leader. Defining and exemplifying a positive, growth-oriented culture makes you a leader. A boss relies on title and hierarchy to demand compliance – a leader inspires action and earns trust. Walk the walk!
“The leader leads, and the boss drives.”
- Theodore Roosevelt
Think about who might have taught you some of your most valuable lessons by example – and share them with me if you would like to!
~ Tracey
Momentum works with executive leadership teams to rebuild trust, communication, and alignment at the top through executive business coaching, executive consulting, team training, and team off-sites.
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Fundamental of the Week #21: LEAD BY EXAMPLE
The best way to influence others is to be the change you want to see. Bring a calming presence. Your authentic expression helps others shine.
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