The Leadership Test: Finding the Space Between Stimulus and Response

Photo by Marlene Clark, Taken at the Postal Museum in Washington, D.C.

Leadership is often tested in the smallest moments.

A critical email lands in your inbox.
A project takes an unexpected turn.
Someone challenges your thinking.
Priorities shift without warning.

In an instant, your body reacts before your mind has time to catch up.

Most of us know this feeling well. Something happens, and it feels as if the emotional rug has been pulled out from under us. Our hearts race. Our thoughts become cloudy. We feel the urge to defend, explain, or assign blame.

This is not a character flaw. It is our built-in survival system doing what it was designed to do—protect us from perceived threats.

The challenge is that our brains do not always distinguish between physical danger and psychological discomfort. A difficult email can trigger the same internal alarm as a much more serious threat.

When that happens, two things tend to occur:

  • The Body Sounds the Alarm – Your heart pounds, your face grows warm, and your thinking narrows.

  • The Mind Seeks Certainty – You begin judging the situation, assigning fault, and preparing to defend yourself.

If we react from this state, our response is often disproportionate to what is actually happening. We may send a sharp email, make assumptions, or damage trust in ways we later regret.

This is where leadership maturity reveals itself.

Viktor Frankl wrote, “Between stimulus and response, there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.”

This space is where leadership lives.

Reactive leaders allow emotions to dictate their behavior. Deliberate leaders create enough pause to respond with clarity and intention.

The next time you feel triggered, consider this approach:

  • Pause and Notice: Pay attention to the physical signals. Your body is telling you something important.

  • Process, Don’t Project: Allow yourself to feel the emotion without directing it toward others.

  • Respond with Intention: Wait until your thinking is clear before deciding what to say or do.

When leaders learn to work with this space rather than rush past it, they strengthen trust, model emotional intelligence, and create a more grounded culture for everyone around them.

Leadership is not measured by whether you get triggered.

It is measured by what you choose to do next.


All my best,

Marlene


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Fundamental of the Week #2: LISTEN GENEROUSLY

Give others your full attention, be present and engaged, and set aside your internal conversation as much as possible. Let go of your need to agree, disagree, or judge.  Be empathetic, and listen “for” the needs of others. Use your curiosity to get all the facts, separating facts from interpretations.

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Act With Integrity: When Your Values, Words, and Actions Move in the Same Direction