MOMENTUM BLOG
Always Serve the Customer
As a business coach, I sign a Coaching Agreement with each new client. After the client signs the agreement we have a contract. It’s more of a “handshake” than a real contract, but it’s a promise nonetheless. It’s a sacred thing, and one of the most important details on that paper is that as their coach, I agree to “listen actively for what’s important to them.”
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Martha Lynn Mangum shares a deeply personal story of transformation—from losing stability to finding purposeful work that truly lights her up. If you’ve ever felt stuck, this one’s for you.